Cancellation Policy

Thank you for choosing Altek-Solutions for your home security needs. To ensure a smooth and efficient booking process, please review our booking policy outlined below: 1. Consultation Booking Consultations for home security system installations can be scheduled through our website or by contacting our Customer Service team at [Contact Information]. We recommend scheduling your consultation in advance to secure your preferred date and time. 2. Confirmation A confirmation email or notification will be sent to you once your consultation appointment is booked. Please review the details of your appointment and contact us immediately if there are any discrepancies. 3. Rescheduling If you need to reschedule your consultation, please notify us at least 4 hours in advance. We will make every effort to accommodate your new preferred date and time, subject to availability. 4. Cancellation In the event that you need to cancel your consultation appointment, please inform us as soon as possible. Cancellations made within 4 hours of the scheduled appointment may be subject to a cancellation fee. 5. Arrival Time Please be available and ready for your consultation at the scheduled time. Our technician will arrive promptly and will contact you if there are any unexpected delays. 6. Preparation Prior to the consultation, please ensure that someone who is authorized is present. Clear access to the installation site and any necessary documentation should be prepared for the technician's review. 7. Contact Us If you have any questions or need further assistance regarding our booking policy, please do not hesitate to contact our Customer Service team at support@altek-solutions.com. We are committed to providing excellent service and ensuring your satisfaction with Altek-Solutions. Acceptance By booking a consultation with Altek-Solutions, you acknowledge that you have read, understood, and agree to abide by our Booking Policy. This policy is subject to change without prior notice.

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